An overview of the current state of science library services. A look from within

Abstract

The process of moving from traditional forms of reader service to new ones begins with an analysis of the current state of library services, determining the degree of relevance of the services provided against the backdrop of changing tasks and responsibilities that librarians face in connection with new roles. The purpose of this study was to study the real state of library, information, methodological services, which are carried out by the departments of the network of the Library for Natural Sciences of the Russian Academy of Sciences, located in research institutes. Based on the results of the survey, a range of services has been identified that has already been introduced into work (access to local and remote electronic resources, workstations, electronic document delivery, bibliometric research, etc.) and is planned to be included in the future (organization of virtual exhibitions, checking scientific papers for correctness), borrowings in the Anti-Plagiarism system, provision of patent information, translation services, etc.). The employees themselves attribute the slow introduction of new forms of service to the lack of material, technical and human resources in the departments of the Network, the lack of skills to work with new technologies; and they see further development in improving the material base of the library, expanding services due to customer focus, establishing feedback with readers, and improving their own skills.